Privacy Policy
Last updated: March 27, 2026
1. Information We Collect
When you use our website, purchase our services, or contact us, we may collect the following information:
- Name, email address, and phone number
- Business name and business information
- Payment information (processed securely through Stripe)
- Information provided through contact forms or intake forms
- Call recordings and transcripts (for AI Phone + CRM service subscribers)
- Usage data and analytics from our website and services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process payments and manage subscriptions
- Communicate with you about your account and services
- Respond to your inquiries and support requests
- Send service-related notifications and reports
- Comply with legal obligations
3. Data Storage and Security
Your data is stored on secure servers. We use industry-standard encryption and security measures to protect your information. Payment processing is handled by Stripe, which is PCI-DSS compliant. We do not store credit card numbers on our servers.
4. Call Recording Disclosure
If you subscribe to our AI Phone + CRM service, phone calls handled by the AI assistant are recorded and transcribed. Callers are informed that the call may be recorded. These recordings are stored securely and are accessible only through your CRM portal. You may export or delete recordings at any time.
5. Third-Party Services
We use the following third-party services to operate:
- Stripe — Payment processing
- Twilio — Telephony and SMS
- ElevenLabs — AI voice technology
Each of these services has their own privacy policies. We only share the minimum information necessary for them to provide their services.
6. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only when required by law, to protect our rights, or to provide the services you have purchased.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Export your data at any time through the CRM portal
- Cancel your subscription at any time
8. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use advertising cookies or tracking pixels.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact
If you have questions about this privacy policy or your data, contact us:
- Email: oliver@legendarypathway.com
- Phone: +1 (971) 444-7447